We highly value your business and want to make sure you have the information and support you need to ensure a smooth transition of our testing site changes over the coming months. Communications were sent on May 6, which provide clear instructions on where to ship your samples, with a shipping guide and video that walks you through the process step-by-step. The guide includes links to forms and documents needed for your sample shipments. The email also includes the key dates for transitioning your shipments.
For a list of Frequently Asked Questions and their responses, please feel free to download the following document.
TESTING SITE TRANSITION FAQ DOCUMENT
We are here to support you and will provide all necessary resources and assistance throughout the transition period and beyond. If you have additional questions or need further assistance, please contact our Account Management Team at [email protected]